Credit Control Room

Hello, this is Moneycanny. How can I help you, Sir?

This is Pond. Thames Pond. Its regarding my card accounts.

Hello Mr. Pond. Ill definitely answer your queries, before that please give a few details for our verification.

Okay, thank you Mr. Pond. Now please tell me.

Well, Ms err you see. Ive multiple card accounts with you a few of which Ive been trying to close for over a year now. Every time they say my requests are being forwarded, but ultimately I get charged for annual fees for cards Ive forgotten about.

Im sorry about that Mr. Pond. But Mr. Pond, the annual fees got waived every time.

But I want them closed, cancelled.

Ill definitely forward your request Mr. Pond. But Sir, you are our esteemed customer and we get extremely sorry if people like you want to close your accounts.

The problem is I dont need them. You can see that Ive never used some of them for years.

Mr. Pond, our cards are very powerful and have a lot of benefits. And you may need them in any kind of emergencies. So why not to keep them, its free too.

But I dont need them. And Im not a beggar to ask you for waivers again and again.

Right, Mr. Pond. Im making this and that account lifetime free. This I can do immediately online.

But I dont

Mr. Pond. You have an excellent track record with us and thats why we can do this for you. You are a special privileged customer. In fact, Ive a pre-approved Nut Credit offer for you.

No. Im not interested. You are not closing my dead accounts and on the top of that you want to give me an additional card!

Nut Credit saves you a huge amount of money on everythingpurchases, transactions, withdrawals everything. Some are without service charges and totally free, Mr. Pond.

No, Im not interested.

Nut Credit relieves you of the big burden of paying the high normal rate of interest month after month. Its on a daily basis and really hassles free.

Im not

Nut Credit also operates like any savings or current accounts and so you enjoy all the associated benefits accordingly. This is an offer made just for customers like you, Mr. Pond.

But Im

Nut Credit charges you only a nominal annual fee and a still smaller renewal fee every year. Mr. Pond, when you start getting the huge benefits youll really feel its nothing.

But

Thank you, Mr. Pond. Youll get your new card in ten working days. Is there anything I can help you, Sir?

Wellyesnobut...

Thanks for calling Mr. Pond. Have a great day.

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Chinmay Chakravarty is a professional specialized in the creative field with over two decades of experience in journalistic writing, media co-ordination, film script writing, film dubbing, film & video making, management of international film festivals and editing of books & journals. Started career with a stint as a freelance journalist and then joining Indian Information Service. Employed by the Ministry of Information & Broadcasting, Govt. of India, worked at Films Division, Mumbai as Sr. Commentary Writer from 1987 to October, 2006. Presently working in Mumbai Doordarshan, TV channel of Govt. Of India, as a News Editor.